Privacy Policy
This privacy policy describes how the website demenagementpascher.ch collects, uses, stores and protects the personal data of its users. It complies with the revised Swiss Federal Act on Data Protection (FADP), which came into force on 1 September 2023, as well as the General Data Protection Regulation (GDPR) of the European Union insofar as it is applicable.
Data Controller
Déménagement Pas Cher Switzerland
For any questions regarding the protection of your data, you may contact us via the contact form available on the site.
Data Collected
Data collected via the contact/quote form
When you use our quote request or contact form, the following data may be collected:
- First and last name
- Email address
- Phone number (optional)
- Departure and destination addresses (city or postal code)
- Preferred moving date
- Property size / volume to be moved
- Free text message (description of your needs)
This data is collected for the sole purpose of processing your quote request and connecting you with partner moving companies that may meet your needs.
Legal basis: the processing is based on your consent (voluntary submission of the form) and on the execution of pre-contractual measures taken at your request (Art. 6(1)(a) and (b) GDPR; Art. 31(1) FADP).
Data collected automatically
When you visit the site, certain data is collected automatically by our systems or by third-party services:
- IP address (anonymised where possible)
- Browser type and version
- Operating system
- Pages visited and visit duration
- Traffic source (search engine, direct link, social media)
- Screen resolution and device type
Cookies and Similar Technologies
What is a cookie?
A cookie is a small text file stored on your device (computer, smartphone, tablet) when visiting a website. It allows certain information to be remembered to facilitate navigation or analyse site usage.
Cookies used on this site
| Cookie | Provider | Purpose | Duration | Type |
|---|---|---|---|---|
| _ga | Google Analytics | Unique user identifier | 2 years | Analytics |
| _ga_XXXXXXX | Google Analytics (GA4) | Session identifier | 2 years | Analytics |
| _gid | Google Analytics | User identifier | 24 hours | Analytics |
Google Analytics (GA4)
This site uses Google Analytics 4 (identifier: G-XXXXXXX), a web analytics service provided by Google LLC, to understand how users interact with the site. Data collected by Google Analytics includes:
- Pages visited and visit duration
- Traffic source (how you arrived at the site)
- General demographic data (country, city)
- Device and browser type
Protective measures:
- IP address anonymisation is enabled (IP addresses are truncated before being transmitted to Google servers)
- No personal identifier is transmitted to Google
- Data is used solely for statistical and site improvement purposes
- Google Analytics 4 is configured to minimise data collection in accordance with data protection authority recommendations
You can opt out of data collection by Google Analytics by installing the browser add-on available at tools.google.com/dlpage/gaoptout.
Cookie Management
You can manage your cookie preferences at any time:
- Via your browser settings: you can configure your browser to refuse all cookies or to be notified when a cookie is sent
- By deleting existing cookies via your browser settings
Refusing analytics cookies does not affect the functioning of the site.
Use of Data
The personal data collected is used to:
- Process your quote requests and connect you with partner moving companies
- Respond to your questions and information requests
- Improve the site and user experience (analytics data)
- Ensure the security and proper functioning of the site
Data is never used for:
- Unsolicited commercial prospecting by email, SMS or telephone
- Profiling for targeted advertising purposes
- Resale to third parties unrelated to your quote request
Disclosure of Data to Third Parties
Your personal data may be transmitted to the following categories of recipients:
- Partner moving companies: solely in connection with processing your quote request. Only the information necessary to prepare the quote is transmitted
- Hosting provider (Infomaniak Network SA, Geneva, Switzerland): for the storage and technical processing of data
- Google LLC (United States): in the context of Google Analytics, with IP address anonymisation
No personal data is transmitted outside the cases mentioned above, except where required by law.
International Data Transfers
In the context of using Google Analytics, certain anonymised data may be transferred to the United States. This transfer is governed by the standard contractual clauses of the European Commission and the protective mechanisms provided by the Swiss FADP.
Form data is stored on Infomaniak servers in Switzerland and is not subject to any international transfer.
Data Retention Period
| Data type | Retention period |
|---|---|
| Form data (quote/contact) | 12 months after the last interaction |
| Google Analytics data | 26 months (GA4 default setting) |
| Web server logs | 90 days |
Upon expiry of these periods, data is deleted or irreversibly anonymised.
Data Security
We implement appropriate technical and organisational measures to protect your personal data against loss, unauthorised access, modification or destruction:
- SSL/TLS encryption (HTTPS) for all communications between your browser and our servers
- Secure hosting on Infomaniak servers in Switzerland, certified ISO 27001
- Restricted access to personal data (principle of least privilege)
- Regular updates of systems and software
User Rights
In accordance with the Swiss FADP and the GDPR, you have the following rights:
Right of access (Art. 25 FADP)
You have the right to request confirmation that personal data concerning you is being processed and to obtain a copy of that data.
Right to rectification
You have the right to request the correction of inaccurate or incomplete personal data concerning you.
Right to erasure (Art. 17 GDPR)
You have the right to request the deletion of your personal data, subject to legal retention obligations.
Right to restriction of processing
You have the right to request the restriction of the processing of your data in certain circumstances.
Right to data portability (Art. 28 FADP)
You have the right to receive your personal data in a structured, commonly used and machine-readable format.
Right to object
You have the right to object to the processing of your personal data for direct marketing or statistical analysis purposes.
Exercising Your Rights
To exercise any of these rights, contact us via the contact form specifying the nature of your request. We will respond within 30 days.
Identity verification may be required to ensure the security of your data.
Minors
The demenagementpascher.ch website is not intended for persons under 16 years of age. We do not knowingly collect personal data from minors. If we learn that personal data of minors has been collected, we will delete it as soon as possible.
Supervisory Authority
If you believe that the processing of your personal data constitutes a violation of applicable legislation, you have the right to lodge a complaint with:
Federal Data Protection and Information Commissioner (FDPIC) Feldeggweg 1 3003 Bern Switzerland
Phone: +41 58 462 43 95 Website: edoeb.admin.ch
Changes to the Privacy Policy
We reserve the right to modify this privacy policy at any time. Any modification will be published on this page with the update date. We recommend that you consult this page regularly to stay informed of any changes.
Legal Notice
For information on the site operator, hosting and conditions of use, please see our legal notice.